Name
Panel Discussion Three - Best Practices for Scaling Success with Digital CS
Date & Time
Wednesday, June 18, 2025, 10:15 AM - 11:00 AM
Speakers
Hadley O'Dwyer, Mews
Brent Krempges, Gainsight
Dominique Duquennoy, SS&C Blue Prism
David Penberthy, Seismic
Hadley O'Dwyer Brent Krempges Dominique Duquennoy David Penberthy
Description

Scaling Customer Success efficiently is more critical than ever. This panel will dive into the strategies top organizations use to scale their CS efforts with digital programs, automation, and AI. Learn how to personalize customer experiences at scale while maintaining efficiency and driving adoption.